About these terms
These terms explain the services Terms Abroad offers through termsabroad.com and how we work with you. Please read them, together with our Payments & refunds page and our Privacy notice, before you book a consultation or buy a package. If anything is unclear, email us at info@termsabroad.com.
What we do
Terms Abroad provides guidance and application-preparation support for university admission and for study, visitor and medical-travel visa applications to the United States and Canada. Each package page lists the services it includes. We work with you in Arabic and English.
What we don’t do
- We do not guarantee admission, a visa, a study permit or any other decision. Decisions are made only by the relevant institutions and government authorities.
- Terms Abroad is not a law firm. We do not provide legal advice and do not represent clients before government authorities.
- We are not affiliated with, and do not act for, any government, embassy or university.
- Medical-travel packages do not include medical treatment, hospital charges, flights or accommodation.
Your information and documents
We prepare applications from the information and documents you provide. Please make sure they are accurate and complete, and tell us if anything changes. Private application answers and uploaded documents are stored in Canada; our Privacy notice explains how we handle them.
Prices and payment
Prices are in US dollars. A package total is our service fee plus estimated government and institution fees, shown on each package page. Government and institution fees change; we confirm current amounts with you before your application is submitted.
You can pay by card through Stripe, or by bank transfer using details we send you on request. A consultation (40 minutes · US$49) is booked through TidyCal.
After a refusal
Our packages include support for one reapplication after an initial refusal, without a new Terms Abroad service fee. Government fees apply again. We confirm the scope for your case with you.
Refunds
How to request a refund, and how refunds are paid, is explained on our Payments & refunds page.
How we communicate
We communicate about your application by email, using the address you give us. You can also reach us on WhatsApp. Please do not send passports or medical files by ordinary email; upload them through your private application form.